Privacy Policy

Overview

This Privacy Policy provides information on the collection, use and disclosure to third parties of personal data by NEURAL INSIGHT LABS S.R.L., a company incorporated under Romanian law with its headquarters at 19 Gheorghe Simionescu Alley, Apt. B26, Sector 1, Bucharest, Romania, registered with the Romanian Trade Register under no. J2025046132009 (EUID: ROONRC.J2025046132009), sole registration code 52039720 (CUI), operating under the brand name Genflux ("Genflux", "we", "us", or "our").

We are committed to protecting your personal data and processing it in accordance with the applicable data protection framework in Romania, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation” or “GDPR”) and any relevant national implementing legislation.

1. What Data We Collect

a) Data You Provide via Contact Form

We collect the following information when you fill out our contact form:

• Full Name
• Email Address
• Company
• Subject
• Selected Topic
• Message Content

b) Automatically Collected Data (Cookies & Tools)

We use cookies and third-party services that may collect limited technical data, including:

• IP address
• Browser type and settings
• Device type and operating system
• Pages visited and time spent on site

This is collected via:

• Google Analytics – for measuring website traffic and usage patterns (loaded via Google Tag Manager)
• Cloudflare Turnstile – for bot protection and spam prevention

2. Why We Collect Your Data

We process your data for the following purposes:

• To respond to messages you send through the contact form
• To monitor and improve website performance
• To protect the site from spam and automated abuse (via Turnstile)

We do not use your data for marketing or advertising purposes during the beta.

3. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process your data based on:

• Legitimate interests – for responding to messages sent via the contact form
• Legitimate interests – for protecting the site from spam and abuse (Cloudflare Turnstile)
• Consent – for analytics cookies (e.g. Google Analytics)

4. Cookies and Tracking

We use cookies only for essential functionality and basic analytics. You will be shown a cookie consent banner where you can accept or reject non-essential cookies.

You can update your cookie preferences at any time via the cookie settings link in our footer.

5. Data Storage and Security

We store your personal data securely and restrict access to authorized team members only. Our primary servers and data storage are located within the European Union. Contact form data is retained for up to 12 months, and technical logs (e.g. IP addresses) are stored for a maximum of 30 days for security and diagnostic purposes.

6. International Data Transfers

To provide our services, we use third-party partners (Google, Cloudflare) that are based outside the European Union. When your data is processed by these partners, it may be transferred to the United States.

We ensure that such transfers are protected by appropriate legal mechanisms as required by GDPR, such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCCs), which contractually oblige these companies to uphold EU-level data protection standards.

7. Your Rights (under GDPR)

As a user in the EU, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict the processing of your data
• Object to processing based on legitimate interests
• Data Portability of your information
• Withdraw Consent at any time for activities where you have provided consent (like analytics)

To exercise your rights, contact us at [email protected].

8. Changes to This Policy

We may update this policy to reflect changes in our practices or services. When we do, we will update the "Effective Date" at the top of the page.

9. Contact Us

If you have any questions or requests regarding your data, please contact: